Worried about a lump? Got a nasty cough that won’t budge? Many people Google queries about such symptoms daily – but now they can get NHS advice instantly by asking Amazon’s Alexa.
The voice-activated assistant is now automatically searching NHS web pages to find answers to medical questions.
And the government hopes it will reduce the demand on human doctors.
But the move has split opinion among artificial intelligence (AI) experts and data ethicists.
“The sensitive data holdings of a national healthcare provider like the NHS are a form of ‘critical social infrastructure’ ... Read even more
