Giffgaff fined £1.4m for overcharging mobile customers

By 2019-07-30Science & Tech
Image copyright Getty Images

Mobile phone group Giffgaff has been fined £1.4m by regulator Ofcom for “unacceptable” billing mistakes that saw 2.6 million customers overcharged.

Ofcom said Giffgaff, owned by O2’s parent Telefonica, overcharged people up to a total of almost £2.9m.

“Getting bills right is a basic duty for every phone company ... Read even more

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