Mobile network O2 has been sending some of its former customers refunds, 15 years after the end of their contracts.
Several people posted on Twitter that they had received a letter and cheque from parent company Telefonica stating: “You’ve got a refund.”
Some were suspicious that the letter was sent by cyber-fraudsters.
But O2 confirmed that it had sent cheques to a group of people who were over-charged more than 10 years ago – with interest.
“We identified a billing issue which meant some customers were charged twice on their final bill before leaving O2. We have been contacting those affected to apologise and send their refund ... Read even more
