A network problem at Virgin Media left many customers in London without internet access on Thursday morning.
Thousands of customers reported issues on the Down Detector website, and complained on social media that they could not work from home.
Virgin Media said the issue only affected broadband customers in some areas of London.
It said the problem had been fixed on Thursday afternoon and apologised for the situation.
“We’re pleased to say the London broadband issue is now fixed. We’re sorry once again and we realise this was a frustrating situation for those affected ... Read even more